Support for Office 365 at your business must be done by certified professionals who understand the programming. Office 365 manages the most important documents your company uses every day, and you cannot afford to be slowed by a crash in the software. The areas of service listed below are necessary in your office or home when you use Office 365 routinely.
#1: File Loss
Office 365 support must begin with the recovery of files you believe are lost. Many files are simply filed in a place where all your temporary documents go. You cannot begin to reconstruct a complex file, but you may contact support for assistance. You may speak to someone on the phone who can help you search for the files you just lost.
Files that are saved automatically by the program are sent to a special folder that your support assistant can help you find the files. This special folder should be bookmarked as soon as you find it, and you may save the search instructions for your temporary documents.
#2: Special Features And Functions
You may need to perform special functions in an Office program that you are counting on. These special features and functions could go over badly if you do not have all the steps down. You cannot look up these steps online reliably, but you can contact your support specialist for help.
Someone who is very familiar with the program can walk you through the steps for any special procedure you must perform. You are no longer limited by your lack of knowledge about the program, and you may take notes on the instructions you are given. You need not call back once you have learned how to operate the special function, and you may compile a list of special functions you have learned with each new phone call.
#3: Software Crashes
There will come a time when the software crashes. You will be informed by the program that you must restart or close. Crashes in the program will continue to happen if you do not know why they are happening. A support specialist can help you recover from a crash, and you may uncover a problem with the software that must be repaired with patches from Microsoft.
Every crash has an explanation, and you must ask your support specialist how to resolve your crashes. Your time will be used more efficiently when the software is running smoothly, and you must understand what triggers crashes on your computer.
#4: Printing Trouble
The interface between the printer and your computer could cause problems when you attempt to print documents. You must resolve problems with your printer as soon as possible, and you need support assistance when the printer does not print your documents properly.
Printing troubles could be caused by your printer if it does not agree with Office 365. You can learn how to set up the pages to print properly, and you can take notes based on what the support specialist tells you.
#5: Copying Art And Graphics
Office programs are designed to accept art and graphics from any source. These programs will convert the artwork to a format that will print properly, and you must understand how you must organize the artwork for proper printing. Ask your support specialist how they believe you should print your documents.
#6: Saving And Moving Documents
You must learn how to properly save your documents. You can ask your support assistant how to select the right folder for your documents, and you can learn how to name your documents for easy searching. You are much more capable of finding documents when you use proper saving procedures, and you can learn why your program defaults to a folder you do not use.
Contacting Office 365 support will help you learn how to use the programs within Office 365 properly. You may save files that you believed were lost, or you can learn to use special functions in the program that will make your documents look perfect.